Terms of Service

01Agreement

By creating an account or using the service you agree to these terms on behalf of the business you represent. If you do not agree, please do not use the service.

02The service

The service connects your sales and stock data, forecasts demand by SKU, location and week, and helps you plan seasons, purchases, production and stock transfers. Modules available to you depend on your plan.

03Free trial

New accounts can forecast free for 30 days for up to 500 SKUs. No card is needed. At the end of the trial you can choose a paid plan or stop. Nothing is charged automatically.

04Forecasts are estimates

Every forecast is an estimate based on past data and known events. It is shown with a range and a confidence level because the future is uncertain. Actual demand can fall outside the range.

Purchase orders, production plans and stock transfers are drafts. Your team decides whether to approve them, and you remain responsible for the buying, production and stocking decisions you make.

05Your account

• Keep login details private and tell us promptly if you think an account has been misused.
• Give each planner their own seat. Seats may not be shared.
• Make sure you have the right to connect the data sources you link.

06Your data

You own your sales, stock and product data. You give us permission to process it only to provide the service to you, as described in the Privacy Policy. You can export your forecasts and plans at any time.

07Acceptable use

• Do not try to access another customer's data or test the service for weaknesses without written permission.
• Do not resell the service or use it to build a competing product.
• Do not upload data you have no right to use.

08Plans and fees

Paid plans are priced per SKU per month, with the minimums shown on the Plans page. Fees are billed monthly or yearly in advance. Taxes are added where they apply. Upgrades take effect straight away and downgrades from the next billing period.

09Availability and support

We work to keep the service available at all times and plan maintenance outside common business hours in India. Support channels depend on your plan.

10Limits of liability

The service is provided to support planning decisions, not to guarantee results. To the extent the law allows, our total liability for any claim is limited to the fees you paid in the 12 months before the claim, and we are not liable for lost profits, lost sales or indirect losses.

11Ending the agreement

You can close your account at any time. We may suspend accounts that break these terms after giving notice where possible. When an account closes, data is deleted as described in the Privacy Policy.

12Governing law

These terms are governed by the laws of India, and the courts at Delhi have jurisdiction over any dispute.