01Try before you pay
Every account starts with 30 days of free forecasting for up to 500 SKUs, with no card required. You only pay once you choose a plan.
02Monthly plans
Monthly plans can be cancelled at any time. Cancellation stops the next renewal, and you keep access until the end of the month already paid. Part months are not refunded.
03Yearly plans
If you cancel a yearly plan within 14 days of the first payment, you receive a full refund. After 14 days, you keep access until the end of the paid year and no partial refund is made.
04SKU changes
If you reduce your SKU count, the lower price applies from the next billing period. If you add SKUs mid-period, the extra amount is charged pro rata for the rest of that period.
05Billing errors
If you are charged twice or charged for the wrong plan, tell us within 30 days and the difference is refunded in full.
06How to ask for a refund
Send a request through the contact form with your account email and invoice number. Approved refunds are paid to the original payment method within 7 to 10 working days.
Questions about this page can be sent through the contact form.